Integrations

System-agnostic orchestration. Platform-native implementation.

Agents don’t just read data – they carry out approved actions across SAP, Salesforce and Microsoft. That relies on clean, API-first, event-driven integration.

  • SAP
  • Salesforce
  • Microsoft
Discuss integrationSAP ↔ Salesforce

Where we connect.

We use the interfaces and services each platform provides.

  • SAP

    • S/4HANA
    • APIs
    • SAP BTP
    • Events
    • Order-to-Cash
    • Clean Core

  • Salesforce

    • Sales Cloud
    • Service Cloud
    • Data Cloud
    • Agentforce
    • Custom development

  • Microsoft

    • Azure Integration Services
    • Azure Functions
    • Entra ID
    • Teams
    • Outlook
    • Azure AI

  • Other systems

    • REST APIs
    • Documents & knowledge
    • Shared mailboxes
    • External data sources

Integration that agents can work on.

  • API-first

    Agents access systems through defined, versioned interfaces – not via user interfaces or direct database access.

  • Event-driven

    Events such as a won opportunity or a delivery delay trigger processes, rather than systems being polled at intervals.

  • Read and act

    Alongside read access, we define the write actions an agent may perform – with permissions and approvals.

  • Platform-native

    We follow each platform’s standards and clean-core principles rather than building parallel worlds.

From point-to-point to orchestrated.

Today

  • Data re-keyed manually between Salesforce and SAP
  • Point-to-point interfaces few people fully understand
  • Status and exceptions handled by email and spreadsheet
  • AI pilots with no access to operational data

With voluro

  • One end-to-end process via APIs and events
  • Clearly defined, documented interfaces
  • Agents spot exceptions and alert the right people
  • Agents read and act in operational systems

An agent is only as good as the interfaces it works through.

That’s why every agent project we run starts with integration.

Integration FAQs

Do we need S/4HANA, or does this work with ECC?

It depends on the interfaces available. We review your landscape and show what is possible today and what a modernisation would add.

Will you replace our existing middleware?

Not necessarily. Where a solid integration platform exists, we build on it. Where it doesn’t, we use Azure Integration Services or SAP BTP.

How is this different from Agentforce or SAP’s own AI?

We use native features where they fit. Our focus is on processes that span several systems and therefore need cross-system orchestration.

Read on

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