Enterprise AI agents · SAP · Salesforce · Microsoft

Processes without system boundaries.

voluro builds production-grade AI agents that run business processes across SAP, Salesforce and Microsoft.

From order management to sales and service: we connect your existing systems, automate hand-offs and bring AI agents safely into production.

Review your process in 30 minExplore AI agents

No obligation. We review your process, systems, automation potential and a sensible pilot scope.

Architecture workshop: a voluro architect explains an enterprise architecture on the whiteboard
Justin Hollmann

Justin Hollmann

Enterprise Architect

→

Industry focus

  • Retail
  • Manufacturing
  • Pharma & Life Sciences

Platforms

  • SAP S/4HANA
  • Salesforce
  • Microsoft Azure

Your processes run across several systems. Your consultants usually don’t.

  • Sales works in Salesforce.
  • Orders, prices and stock live in SAP.
  • Data and AI services run on Microsoft Azure.

In between you get manual hand-offs, media breaks and automation gaps.

Give us a broken process between Salesforce and SAP. We make it continuous – and automate it.

Today
  1. Salesforce
  2. Excel
  3. Email
  4. SAP
  5. Teams
  6. Service

5 manual hand-offs – each one a media break.

With voluro
SalesforceAgent layerSAPMicrosoft Azure

One continuous process – automated and traceable.

AI agents

Not chatbots. Agents for real business processes.

Each agent works inside your existing systems, takes on one concrete task – and only escalates what a person needs to decide.

Agents that act – not just answer.

  1. Read
  2. Decide
  3. Act
  4. Document
  5. Escalate

Order Agent

Takes the process from confirmed quote to a correct order in SAP and monitors exceptions automatically.

Today
Orders are re-keyed from Salesforce into SAP by hand, queries go back and forth by email.
With voluro
The agent validates the data, creates the SAP order and only reports deviations.

Systems

  • Salesforce
  • SAP S/4HANA
  • Integration layer
  • Teams / Outlook

What the agent does

  • Validate order data
  • Detect missing information
  • Create the SAP order
  • Monitor status, report deviations
  • Sync the CRM
More on the Order Agent

End-to-end

One process. Many systems. Zero breaks.

Pick an agent and watch it work across Salesforce, SAP and Microsoft – with security context, approvals and monitoring at every step.

Order Agent. Detects won opportunities in Salesforce, creates the SAP sales order and confirms to the customer.

Interactive visualization showing an AI agent coordinating an order process across Salesforce, SAP and Microsoft systems.
Secure execution

Order Agent

Ready

Ready

  1. Salesforce

    New opportunity · ACME GmbH · € 84,500

    (pending)

  2. Order Agent

    Context loaded · business rules evaluated

    (pending)

  3. SAP S/4HANA

    Sales order #104872 created

    (pending)

  4. Salesforce

    Stage: Proposal → Closed Won

    (pending)

  5. Microsoft

    Confirmation sent to purchasing@acme.de

    (pending)

  6. Completed

    8 actions · 0 manual handovers · fully logged

    (pending)
Monitoring · waiting for activity…

The agent doesn’t just read information. It executes approved actions across systems.

Security & governance

Enterprise AI needs guardrails.

AI agents are not uncontrolled AI. Every agent acts with a defined identity and clear permissions, every action is traceable – and a person approves the critical steps.

More on security & governance

  • Identity & auth

    Agents act with their own identity via Entra ID, OAuth and the permissions in SAP and Salesforce.

  • Policy layer

    Defines which agent may perform which action in which system.

  • Human approval

    Critical actions such as special terms or postings only run once approved.

  • Audit trail

    Every decision and every action is documented and traceable.

  • Monitoring

    Costs, errors, tool calls and performance in view – in production, not just in the pilot.

  • Data protection

    Model choice, EU regions and data classification to your requirements.

Start small. Scale in production.

A clear path from the first process to a production agent – each step with a fixed scope and a result the next one builds on.

Would you rather have your existing SAP/Salesforce integration assessed first?Request an integration check

Deep in the platforms. Strong in between.

Plenty of firms know SAP. Plenty know Salesforce. Plenty know LLMs. We understand the business process, the systems – and the AI layer in between.

System-agnostic orchestration. Platform-native implementation.

From connected systems to agents at scale.

  1. Connect

    SAP, Salesforce, Microsoft and other systems via APIs and events.

  2. Automate

    Rule-based hand-offs and workflows – wherever rules suffice.

  3. Agentify

    AI takes over decisions and defined actions.

  4. Govern & scale

    Monitoring, security, roles and auditability.

SAP transformation

SAP transformation on the horizon?

Use the migration for more than a technical switch. We build clean-core and integration architectures on which automation and AI actually work.

More on AI-ready S/4HANA

Why voluro?

  • End-to-end, not system silos

    We optimise the process, not just the individual tool.

  • SAP + Salesforce + AI

    Enterprise processes and AI engineering from one team.

  • Production-first

    Security, monitoring and governance are part of the architecture.

  • Senior-first

    Direct access to the people who design and build.

Senior-first. The people in the workshop build the solution.

More about voluro

Which process still costs you too much time?

Briefly describe one process. We’ll get back to you for a 30-minute conversation with a senior architect.

Your contact

Justin Hollmann

Justin Hollmann

hallo@voluro.de

Enquiry: Process review (30 min)

Systems involved

30 minutes · no obligation · no sales pitch.You get a first assessment of automation potential, architecture and pilot scope.