Insights
What AI agents really need in the enterprise.
Our view on enterprise AI, architecture and how SAP and Salesforce work together – drawn from building production agents.
Topics
Articles and formats we are working on.
- Enterprise AI
Why AI agents fail at system boundaries
An agent is only as good as its access to the processes behind it. Why many pilots stop where CRM and ERP meet.
- Enterprise AI
Agentforce vs your own enterprise agent
When the Salesforce platform is enough – and when your own agent across SAP, Salesforce and Microsoft makes more sense.
- Architecture
How AI agents execute actions in SAP safely
Permissions, approvals and traceability: what it takes for an agent not just to read SAP, but to act in it.
- Architecture
Agent vs workflow: what should be deterministic?
Not every step needs AI. How we decide where an agent should judge and where a fixed flow is the better choice.
- Webinar
Quote-to-cash with Salesforce, SAP and AI
From quote to invoice in one continuous process – and where AI agents make the biggest difference.
Your topic isn’t here?
The best questions come from real processes. If a topic around AI agents, SAP or Salesforce is on your mind, we are happy to talk it through directly – with a senior architect.
What we often discuss
- AI agents across CRM and ERP boundaries
- Architecture, security and governance for agents
- SAP ↔ Salesforce process design
- S/4HANA transformation with AI in mind
Read on
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