Agent builder

No new agent starts from scratch.

We build agents from reusable building blocks, configured for your system landscape. New agents get built faster – and all of them follow the same standards.

The building blocks.

Proven agent and integration patterns from our projects – configured for your landscape.

  • Tool templates

    Templates for common actions such as fetching a price, preparing an order or updating a case.

  • Connectors

    Reusable connections to SAP, Salesforce and Microsoft, aligned with your interfaces and permissions.

  • Approval flows

    Standard human-approval patterns for critical actions, for example via Teams or Outlook.

  • Evaluation

    Test cases and scoring logic used to check every agent before and after go-live.

One-off build or building blocks.

Every agent from scratch

  • Integrations rebuilt for every use case
  • Security and approvals differ from agent to agent
  • Quality measured inconsistently, or not at all
  • Every change needs a developer

With voluro building blocks

  • Connectors and tools are reused
  • Consistent guardrails across all agents
  • The same evaluation and monitoring throughout
  • Business teams adjust rules within defined limits

Business teams have a say – within clear limits.

Whoever owns the process should be able to adjust it. So we separate what the business can configure from what stays technically locked down. Every change is tested and logged before rollout.

Configurable by the business

  • Business rules and thresholds
  • Prompts and tone of voice
  • Approval levels and responsibilities
  • Escalation paths

How a new agent comes together.

  1. Understand the process

    We map the workflow, systems, data and decision points.

  2. Choose the blocks

    We assemble the right connectors, tools and approval flows.

  3. Configure

    Rules, permissions and prompts are tailored to your process.

  4. Evaluate

    The agent is tested against real cases before it goes live.

  5. Operate

    Monitoring and governance apply from day one.

Agent builder FAQs

Is the agent builder a software product we license?

No. It’s our approach to building agents from reusable building blocks. The blocks are configured for your landscape and become part of the solution we build with you.

Can our business teams change agents themselves?

Within defined guardrails, yes – rules, prompts or approval levels, for example. Changes to permissions and integrations remain technically safeguarded.

Will we become dependent on voluro?

We deliberately avoid that. The agents run on Microsoft Azure and use SAP and Salesforce standards. We agree with you how much your own team takes on.

Read on

Which process still costs you too much time?

30 minutes · no obligation · no sales pitch. You get a first assessment of automation potential, architecture and pilot scope.

Review your process in 30 min